24/7 Support – Plant Operator Only

H2O Innovation can offer 24/7 technical support in the US and Canada for water treatment systems provided by H2O Innovation (or legacy companies). The technical support includes process issues, operational issues, programming changes, and onsite service. We can also address issues at other water treatment facilities, not provided by us, given sufficient information about the system. We can provide replacement components as needed, including valves, instruments, pumps, chemical systems, spare parts and other related equipment.

Emergency number

If you are a plant operator experiencing an emergency, please call:

(855) 426‑7782

If your issue can be handled in the course of normal working hours click below:
CONTACT US

Texas Residential Customer Support

You will find all relevant information about your bill, our offices, contact information and service requests on your dedicated customer portal:

TEXAS UTILITY CUSTOMER PORTAL

Contact

Email | customercare@h2oinnovation.com

Customer Care/Billing |(281) 353-9756

Service/Repair | (281) 353-9809